At BlackOps Tactical, all sales are final. Once an order has been successfully delivered, we do not offer any returns or refunds. Please ensure that all product details, specifications, and shipping information are carefully reviewed before placing your order. Orders can only be cancelled before they are shipped. After dispatch or successful delivery, cancellation requests will not be accepted.
Exchange Policy:
In case of any manufacturing defect, customers are eligible for a product exchange only within 3 days after successful delivery of the order. To request an exchange, customers must provide proper photo/video proof of the defect by emailing us at:
After verification, our team will review the issue and provide a suitable resolution if eligible.
Non-Returnable & Non-Refundable Items:
Delivered products
Used or damaged products
Customised or personalised items
Products without original packaging
Clearance or discounted products
Shipping Responsibility:
BlackOps Tactical is not responsible for delays caused by courier partners, incorrect shipping addresses provided by customers, or failed delivery attempts.
Contact Us:
If you have any questions regarding our Returns & Refund Policy, please contact us at:
Returns & Refunds policy
BlackOps Technologies Pvt Ltd
A-38, sector 67, Noida
Gautam Buddha Nagar
Noida - 201301, India
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We accept prepaid orders only. All payments are securely processed via Razorpay. Cash on Delivery (COD) is not available.